“Program evaluation applies research skills within a comprehensive, iterative, actionable approach to assess, learn from, and improve a range of interventions, services, policies and initiatives.”

Tiana Yom, EdD, MPH
Northeastern Public Evaluation Lab (NU-PEL)


Tufts CTSI’s Program Evaluation service seeks to maximize the impact of health-related programs. The service supports evaluations to identify and assess goals and to improve processes and strategies for meeting those goals. A wide variety of programs influence health and healthcare, including educational interventions, community services, policy initiatives, and more. Evaluating and improving these programs is an important complement to clinical research in the mission to improve clinical care, health, and well-being.

Program Evaluation Team

Tufts CTSI’s Evaluation and Continuous Improvement team is partnering with the Northeastern University Public Evaluation Lab (NU-PEL) to provide comprehensive program evaluation services to community-based and academic teams.

NU-PEL is a multigenerational, interdisciplinary lab comprised of faculty and student teams conducting culturally responsive evaluation research. NU-PEL’s team has over 20 years of professional program evaluation experience with expertise in Community-Based Participatory Research (CBPR) and Culturally Responsive Evaluation (CRE) frameworks.


Developing evaluations (typically no cost):

  • defining program goals and evaluation questions
  • developing logic models and conceptual frameworks
  • designing outcome and process evaluation studies
  • developing funding proposals

Conducting evaluations (typically fee-based):

  • data collection (interviews, focus groups, surveys)
  • descriptive data analysis (qualitative and quantitative)
  • interpreting results and generating evidence-based recommendations
  • report writing and manuscript development
  • presenting results

Who is eligible?

  • No-cost consultations are available to community members, program staff, and researchers affiliated with Tufts CTSI partner and collaborator organizations
  • Services offered for a fee are available to both Tufts-CTSI affiliated organizations and non-affiliated groups.


To learn more or request services, please submit a service request.

Lisa Welch, PhD, Director of Evaluation, Tufts CTSI; Assistant Professor of Medicine, Tufts University School of Medicine; lisa.welch@tuftsmedicine.org

Tiana Yom, EdD, MPH, Program Director, NU-PEL; Assistant Research Professor in Health Sciences and Public Policy; t.yom@northeastern.edu.