“Recruitment and retention are critical to the success of a research study, yet are often among the most challenging aspects of a study. The Recruitment and Retention Support Unit stands ready to provide research teams with practical, evidence-based support, from proposal to post-award.”

Sara C. Folta, PhD
Director, Integrating Underrepresented Populations in Research

Overview

The Recruitment and Retention Support Unit (RRSU) provides participant recruitment and retention support to research teams locally and across the Tufts CTSI Clinical Research Network (CRN). Our objective is to develop and deploy multi-modality, evidence-based strategies to connect participants with investigators resulting in a measurable impact on accrual, financial performance, and sponsor relations.

Who is eligible?

While cost for Recruitment and Retention Support Unit (RRSU) services will vary depending on a study’s funding source (e.g., industry vs. federal), general consultations will be provided at no charge.

Services

  • Development of recruitment plans
    • Offered at no charge for federal, foundation, and industry studies
  • Recommend best practices for integrating underrepresented populations
    • Offered at no charge for federal, foundation, and industry studies
  • Development of advertising materials
    • Offered as fee-for-service for federal, foundation, and industry studies
  • Initial submission of recruitment materials to the IRB
    • Offered at no charge for federal and foundation studies
    • Offered as fee-for-service for industry studies
  • Submission of recruitment-related amendments to the IRB
    • Offered at no charge for federal and foundation studies
    • Offered as fee-for-service for industry studies
  • Participant screening and contact
    • Offered as fee-for-service for federal, foundation, and industry studies
  • Management of advertising campaigns, including the use of social media for recruitment
    • Offered as fee-for-service for federal, foundation, and industry studies
  • Execution of targeted community engagement initiatives
    • Offered as fee-for-service for federal, foundation, and industry studies

The RRSU team will work collaboratively with study personnel to assist with incorporating RRSU costs into study budgets and providing trial sponsors with cost justification.

In addition to the services listed above, the RRSU team is available to assist research teams in evaluating recruitment and retention performance and advising on process improvement strategies to address areas of concern.

Future Initiatives

  • Patient advisory boards to aide decisions surrounding recruitment strategy deployment.
  • Collaboration with investigators and study sponsors pursuant to the dissemination of research results back to the participant population.

If there are any recruitment-related services that are not listed above, please reach out to the RSSU and we would be happy to work with you to explore solutions.

News and Events

  • January 15, 2019, 11:00AM-2:00PM: Open House, Tufts Medical Center Atrium (800 Washington Street, Boston)

Contact

To contact us, please submit a service request.

To contact the Research Participant Advocate, please call 617-556-3081.

Sara Folta, PhD, Director, Integrating Underrepresented Populations in Research

Linda Hudson, ScD, MSPH, Associate Director, Integrating Underrepresented Populations in Research

Timothy Bilodeau, MBA, Senior Manager

Phillip Oettgen, Project Manager

Ayo Omotola, MPH, Project Coordinator