I. GENERAL SUMMARY:
The Clinical and Translational Science Institute (CTSI) was established to transform the scientific research process through education, collaboration and the providing of infrastructure services. Under the direct supervision of the CTSI Administrative Director, this position will provide the primary administrative and instructional development support for the Clinical and Translational Science (CTS) Graduate Program and continuing education programming offered by the CTSI to professionals interested in translational science.
The graduate program generally enrolls students who are fully trained physicians, individuals with clinical doctoral degrees (e.g. DDS, PharmD, DVM, etc.), or individuals with PhDs in other health services related fields who will be leaders in evidence based medicine and health services and outcomes research.
The manager is responsible for the implementation and assessment of engaging courses for the classroom and via teleconferencing. He/she will work collaboratively with the Director of the Sackler CTS Graduate Program, Associate Directors, faculty, and other content specialists, and with the staff of the CTSI Central Office, to establish learning needs and outcomes for the CTS Graduate Program and other educational activities.
II. PRINCIPAL DUTIES AND ESSENTIAL FUNCTIONS:
- Oversee the student admissions process for the Graduate Program including the review of applications for completion and thoroughness. Coordinate admissions tasks with the University Registrar. Assist with student recruitment.
- Manage and oversee each student’s participation and compliance within the Program ensuring that all requirements are met on an ongoing basis. Will meet with each student/trainee to ensure their selection of mentors, thesis advisor, and completion of projects, publications, grant writing, and job search. Refer the students to faculty as needed for programmatic assistance.
- Assess the faculty mentoring program and implement a formal mentoring training and evaluation plan.
- On the recommendation of the CTSA Consortium and based on extensive needs assessment, develop a management skills program to support the professional development of students and their skills beyond scientific knowledge, e.g., how to create budgets, assess funding opportunities, hire/manage project teams, create deliverables, etc.
- Evaluate existing courses to ensure pedagogical goals are met. This includes evaluating classes, teaching methods, editing and reviewing learning objectives (based on core competencies), course materials, and supplementary learning activities.
- Based on a thorough business planning process, design, implement, and deliver new cross-campus professional development and education programs. Convene committees of content experts as needed and oversee implementation of action items that have resulted from these meetings.
- Identify opportunities to create and implement translational science curriculum including such critical factors as collaborative team-based science, qualitative methods, and inter-disciplinary research approaches.
- Conduct periodic needs assessment analyses and assessments of program success in order to determine strategies for improving student satisfaction and program quality.
- Provide support and guidance, in conjunction with other Central Office team members, for successful implementation of programs and curricula, as well as monitoring and measurement, and continue to explore ways of continual improvement.
- Work with internal operations and development staff to integrate new technologies into existing processes. Train faculty on the use of new technologies.
- Create a timeline for assessment, design, development, implementation and evaluation phases of training initiatives to ensure compliance with funding agency, institutional, and other programmatic requirements.
- Provide excellent customer service both internally and externally.
- Based on educational needs assessment will seek participation from appropriate speakers for seminars and guest lecture series. Organize and oversee the implementation of these special lectures and events, include evaluation process in collaboration with the E-Learning Designer and Manager of CTSI Evaluation.
- In consultation with the CTSI Administrative Director and Manager of CTSI Evaluation, Director of the Sackler CTS Graduate Program, and its faculty, ensure design and/or implement program, faculty, and student performance and satisfaction evaluation measures. Assess performance and make program adjustments as necessary, including faculty training.
- Collect and organize data on program participants, faculty, courses and program evaluation so that this information can be easily accessed and manipulated for proposals, program information, progress reports, and the like.
- Keep the CTSI Administrative Director informed of all program urgencies and develop strategies to respond to unexpected events.
- To ensure successful operations of the Education Component, work proactively and positively with all levels of staff and instill the highest standards of practice.
- Under the direction of the CTSI Administrative Director, develop policies, standard operating procedures, job manuals and other management systems that will provide the structure necessary for the success of the Institute.
- Ensure institutional standards are met and the Graduate Program is meeting its goals consistent with the Sackler School program review. Manage the process for future reviews that happen on a five-year cycle.
III. JOB REQUIREMENTS:
A. Job Knowledge and Skills:
- Strong interpersonal and management skills to interact with university and hospital leadership, physicians, fellows, and support staff. Highly professional manner with an ability to maintain sensitivity, confidentiality, and tactfulness.
- Outstanding attention to detail required. Strong organizational skills and the ability to anticipate programmatic needs. Ability to lead and direct others by setting priorities for completing multiple tasks. Supervisory experience.
- Excellent writing skills including the ability to draft and present program materials. Some background in financial management desired.
- Must have extensive knowledge and understanding of educational methodologies, principles of adult learning, and needs analysis.
- Instructional design skills recommended including the ability to write and assess course goals, learning objectives, educational plans, course assessments and evaluate educational activities.
- Requires computer proficiency to create templates, design graphics, and training materials.
- Ability to manage multiple projects simultaneously.
B. Education:
- Masters in Education or equivalent required.
C. Experience:
- A minimum of seven (7) years program administration experience in a healthcare related training program, preferably a university or academic medical center. Experience providing pedagogical and technical guidance to faculty in higher education preferred.
IV. WORKING CONDITIONS/PHYSICAL DEMANDS:
- Normal office work environment.
V. ORGANIZATIONAL RELATIONSHIPS:
- Reports to the Tufts CTSI Administrative Director.
- Frequent contact with students in the CTS Program and other fellows and junior faculty at Tufts Medical Center and TUSM.
- Frequent contact with the Director of the Sackler CTS Graduate Program and faculty at Sackler and TUSM
- Frequent contact with Associate Dean, Registrar, and staff assistants at Sackler School.
AMERICANS WITH DISABILITIES STATEMENT:
Must be able to perform all essential functions of this position with reasonable accommodation if disabled.